Our basic support covers general support queries and questions. A typical guideline for basic support is any question or issue where a support tech does not have to access your server via RDP or SSH. A few examples of basic support are listed below:
General ‘How Do I?’ questions Basic configuration changes Free ICMP ping monitoring
Server reboots IP address additions
Password changes RAM/Disk changes
Full Support
Full root access : You have full control on your server with root access permissions
Availability: with 99.9% uptime availability your services are always online
Control Panel your web and email hsoting bundle with cpanel
Maximum security: Your server and network is secured by enterprise firewall
Hosting: Hosted and served from Secure Tier III Data Center facility
24/7 Support: You get professional 24/7 support from our geeks